SLIM SONIC – FiTech Services SA Route de Pra de Plan 5 1618 Châtel-Saint-Denis
Email: [email protected] Tel: +41 (0) 26 561 40 53
General
By placing an order, the customer confirms that he/she has read the present conditions and accepts them. SLIM SONIC brand of BEBO Health SA (hereinafter SLIM SONIC) reserves the right to modify these conditions without prior notice, the conditions in force at the time of the order are valid.
Product
The products may differ slightly from the illustrations on the presentation materials, which are presented for information purposes only.
Sale and payment
Unless otherwise arranged, all orders will be delivered only after receipt of the full amount. We reserve the right to refuse an arrangement without explanation. Orders are final, no refunds will be made once money is paid. The prices are indicated without VAT and without delivery.
The prices in € indicated on the current price list are binding, the amounts displayed in other currencies are indicative. When making a payment, please do so in €. All bank charges are to be paid by the customer, who must specify this to the intermediary when making a payment. Thus the bank will make the appropriate conversions so that there is no error on arrival on our account, which would delay the delivery by the need for a complement.
For orders made outside of Switzerland, the buyer proceeds to an import (VAT, customs fees, processing, etc. …). These taxes are charged directly by the customs authority of his country, and are therefore not included in the prices displayed on our tariff. It is up to the buyer to find out beforehand about the import conditions of the destination country to avoid unpleasant surprises. The goods are declared at their real value.
Delivery
Orders are released within 10 working days after receipt of payment. Please be aware that the products are stored in a semi-finished form due to the choice of colors.
The average manufacturing time of our products is about 8 working days, everything is done to ensure a fast delivery but delays which are not of our will are not excluded. No damage can be claimed in case of late delivery, the order cannot be cancelled.
For orders placed outside of Switzerland, the buyer is responsible for paying customs duties and solving any import problems.
We decline any responsibility in case of litigation with the carriers.
Retraction period
The withdrawal period following an order varies between countries:
- France and European Union: 14 days
- Switzerland: There is no withdrawal period (According to the law: Art. 184 ff. CO)
After sales service, Warranty
We directly provide the entire after-sales service of our products, please contact us if necessary, directly from the After-Sales & Refund page. Shipping addresses for Switzerland and Europe are organized by SLIM SONIC ([email protected]).
All delivered material is tested before delivery. We offer a two-year warranty on all our new products. Products reconditioned as new are guaranteed for 18 months and little used reconditioned products, consumables, straps and elastics are guaranteed for 12 months. The warranty only covers product defects. Any damage caused by misuse and any modification or attempted repair by the customer without prior authorization will void the warranty.
We offer a repair service for all our products also outside the warranty coverage. This service is not free of charge, an estimate is made by us once the material is returned. The repair is carried out after full payment of the amount of the estimate.
All material returns require prior authorization from us. Material received without arrangement will not be processed. Shipping costs are at the sender’s expense, as well as any customs fees that may be charged to us upon receipt.
General terms and conditions of sale updated on December 13, 2022
Short-term GTCs
Renter :
FiTech Services SA Route de Pra de Plan 5 1618 Châtel-Saint-Denis
Contact: [email protected]
Tenant :
Contact details and address as per e-commerce confirmation document at time of payment (billing and delivery address)
(The Hirer confirms that the information given is accurate and that he/she can prove this information and his/her identity at any time).
The Hirer certifies that :
– The addresses are correct and that they are located in mainland France.
– That his/her identity document is valid.
– That the signed copy of the electricity bill is a true copy.
Leased Object (hereinafter the Object) :
KIT M-720 including: 1 module M-720 with its 2 sets of straps, 1 adapted charger – 1 contact gel spray.
KIT L-880 including: 1 module L-880 with its straps, 1 adapted charger – 1 contact gel spray.
KIT L-1160 comprising: 1 L-1160 module with straps, 1 suitable charger – 1 contact gel spray.
The rental and guarantee conditions for your KIT include strict compliance with the conditions relating to the guarantee and use of the item rented. A guarantee document and a processing form are part of the shipment. EACH RENTER IS OBLIGED TO KNOW ALL THE CONDITIONS, TERMS OF USE AND GENERAL RENTAL CONDITIONS OF THIS CONTRACT.
General terms and conditions of rental
1- Rental
- The rental price varies according to the choice of the tenant. This price includes the shipping and return of the rented item (Postage paid label)
- The reservation date of the rented object is validated when the total amount due is paid (SLIM SONIC e-shop). Only these payments will be taken into account.
The tenant receives his object on FRIDAY from SEM 1, he returns it on MONDAY MORNING from SEM 3. We guarantee our logistics organization. However, we decline all responsibility for the transportation provided by the renter’s carrier.
2- Rental terms and conditions
Rentals are possible ONLY on FRIDAY (SEM 1) to SUNDAY (SEM 2) or 1 assignment (cycle). In case of cumulation of transfer (cycle, the days of transfers are offered. The material can be removed from 3:00 pm on Friday afternoon (SEM 1) to the COLISSIMO relay point at the address indicated and deposited on MONDAY MORNING (SEM 3) before 11Hoo. Failure to respect the rental times will result in the automatic invoicing of an additional assignment to the tenant (€ 149 and a penalty of € 500.).
3- Duration and termination
This rental contract is concluded for a period of one transfer (CYCLE).
The contract is valid only when the total amount of the rental is paid on PAYPAL (e-commerce).
The total amount of the rental must be cashed at the latest TO BLOCK THE DELIVERY DATE REQUESTED BY THE RENTER.
No reservation will be taken into account without prior payment of the order.
4- Validity of the contract
This rental agreement does not require a mail exchange for the signature of documents by the parties. The latter accept and confirm the following conditions:
The Hirer: When the latter confirms the reservation dates by e-mail, he/she accepts the GENERAL CONDITIONS of this contract, those of the GUARANTEE of the equipment and the conditions of use of the TREATMENT SHEET attached to the shipment of the rented object. The contract is invalidated if the tenant does not send the requested documents. (Copy of ID and electricity bill) at least 5 days before sending the item.
The hirer: The contract is validated when the hirer has received the totality of the payment specified in point 1 of this contract.
5- Insurance
The hirer confirms that he/she is insured against water damage, fire damage and theft in all places where he/she will use or store all or part of the object described in this contract. The insured value must be at least € 1’500. (One thousand five hundred euros)
In the event of damage, even partial, the lessor will take the necessary steps at the expense of the lessee for the repair or replacement of his property.
6- Removal and return of the object
- The object must be handed over to the carrier chosen by the lessor.
- The cost of returning the package is included in the price paid.
- The renter must strictly follow the return instructions of the lessor.
- Any damage or technical problem must be reported upon return spontaneously by the tenant. In case of damage, the lessor reserves the right to charge the repair to the tenant.
- All the material sent (Gels, straps, chargers, user manual with its envelope) must be returned.
RENTED SLIM SONIC KITS ARE BLOCKED AFTER 40 USES OF 40 MINUTES. IF THIS TIME PASSES THE OBJECT WILL NOT WORK ANYMORE.
7- Addresses
The hirer must use the enclosed stamped label for the return.
The address given is the only valid one. The tenant confirms the correctness of his address and thus the location of the object. He also confirms the accuracy of his identity.
8- Property rights
The lessee is only entitled to use the item for private purposes at the address given in the email exchanges.
He may not sublet, transfer or pledge it. He is obliged to refrain from any act contrary to the right of ownership. In the event of seizure or retention, the hirer must, under penalty of damages, notify the debt enforcement office of this rental agreement so that the latter can inform the lessor. At the end of the lease contract, the leased object remains the sole property of the lessor.
9- Use of the object and care
The Hirer undertakes to take good care of the item and to comply with the instructions in the OPERATING MANUAL.
Any damage caused by the fault of the Renter or a third party shall be borne by the Renter.
10- Acceptance of the contract
This established contract is part of the website www.slim-sonic-com. Its validity is complete upon receipt of full payment to the renter of the amount of the rental.
11- Legal form
For any dispute that may arise in connection with this contract, the lessor and the lessee acknowledge the jurisdiction of the courts of the lessor’s domicile.
Confirmation
The parties confirm that they accept the terms of this rental agreement without signature. The hirer confirms that the information given on the e-mail exchanges is correct.
Done at Châtel-Saint-Denis, Switzerland on the date of payment by the tenant.