What is your refund policy?

What is your refund policy?

What is your refund policy?

After the 14-day cooling-off period, we cannot offer satisfaction or reimbursement. However, if your module has a problem, you can send it to us for service.

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How do I send a product for service?

How do I send a product for service?

Before sending a product for service, please check that the module is not out of battery. If the problem persists, please follow the procedure indicated on our service page.

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Is there a right of return?

Is there a right of return?

You bought one of our modules and changed your mind? Whatever your reasons, you can return your module within 14 days for a refund or exchange of your returned items in good condition. To do this, please contact us using the form on the After Sales and Refunds page, we will provide you with a […]

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What is the warranty on your products?

What is the warranty on your products?

All our new products have a 2 year warranty. The reconditioned products as new are guaranteed 18 months and the little used 12 months.

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